Privacy Policy

Who we are

Effective Date: 12/02/2024

3-rabbits.com (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website (http://3-rabbits.com) and purchase products through our store.

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide:

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through third-party payment gateways)

b. Automatically Collected Information:

IP address
Browser type and version
Operating system
Referring website
Pages viewed and actions taken on our website

c. Cookies and Tracking Technologies:

We use cookies and similar technologies to enhance your browsing experience, analyze site performance, and facilitate online transactions. Learn more in our Cookie Policy.

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders.
To communicate with you about your order, inquiries, or promotional offers (with your consent).
To improve our website and customer service.
To prevent fraud and ensure the security of our website.
Visitor comments may be checked through an automated spam detection service.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Payment processors, shipping companies, and email marketing platforms.
Legal Obligations: When required by law or to protect our rights.
Business Transfers: In the event of a merger, sale, or acquisition.

4. Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies for more information.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

5. What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Depending on your location, you may have the following rights regarding your personal information:

Access, update, or delete your personal information.
Object to or restrict certain processing activities.
Withdraw consent for marketing communications at any time.
File a complaint with a relevant data protection authority.

To exercise your rights, please contact us at customer.service@3-rabbits.com

6. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission or storage is 100% secure. Use our website at your own risk.

7. Retention of Data

We retain your personal information only for as long as necessary to provide services to you, our customers, and fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

8. Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children. If you believe we have, please contact us to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted on this page with a revised “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

3-rabbits.com
Email: customer.service@3-rabbits.com
Phone: 805-410-3801
Address: Thousand Oaks, CA