Effective Date: 12/04/2024

Welcome to 3-rabbits.com (“we,” “our,” “us”). By accessing and using our website (http://3-rabbits.com), including placing orders for 2D and 3D print-on-demand services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.

1. General Terms

1.1 Eligibility:
To use our website and services, you must be at least 18 years old or have the consent of a parent or legal guardian.

1.2 Acceptance of Terms:
By accessing our website or placing an order, you agree to these Terms and Conditions and our Privacy Policy.

1.3 Amendments:
We reserve the right to update these Terms at any time. Any changes will be effective when posted on this page with a revised “Effective Date.”

2. Services

2.1 Nature of Services:
We offer print-on-demand services for custom 2D and 3D designs. Products are made to order based on the files or specifications provided by you.

2.2 File Requirements:
You are responsible for uploading accurate and compatible design files. We are not liable for errors due to incorrect or incomplete files.

2.3 Production Limitations:
We reserve the right to decline files or orders that violate intellectual property rights, contain offensive content, or exceed our production capabilities.

3. Ordering Process

3.1 Order Submission:
To place an order, you must provide accurate information, including your shipping address, billing details, and design files if applicable.

3.2 Payment:
All orders must be paid in full at the time of checkout. Payments are processed securely through our third-party payment providers.

3.3 Order Changes and Cancellations:
Due to the nature of Print-on-Demand, once an order has been submitted changes or cancellations may not be possible as production often begins immediately. Please contact us immediately and if it is possible, we will help make corrections before production begins.

3.4 Revisions and Proofs:
If applicable, digital proofs may be provided for approval before production. It is your responsibility to review and approve them promptly.

4. Pricing and Payment

4.1 Pricing:
Prices are displayed on our website and may change without notice . The price at the time of checkout will apply to your order.

4.2 Taxes and Fees:
Applicable taxes and shipping fees will be calculated and displayed at checkout.

4.3 Payment Methods:
We accept [insert payment methods, e.g., credit/debit cards, PayPal, etc.].

5. Shipping and Delivery

5.1 Shipping Methods:
Orders are shipped using the method selected at checkout. Delivery times are estimates and not guaranteed.

5.2 Shipping Address:
It is your responsibility to provide a complete and accurate shipping address. We are not responsible for delays or losses due to incorrect addresses.

5.3 International Orders:
For orders outside of the United States of America, you are responsible for any customs fees, duties, or taxes that may apply.

6. Returns and Refunds

6.1 Custom Product Policy:
Due to the custom nature of our products, we do not accept returns or offer refunds unless the product is defective or damaged upon arrival.

6.2 Defects or Errors:
If you receive a defective or incorrect product, please contact us within 7 days of delivery with photos and a description of the issue.

6.3 Resolution:
We will work with you to resolve issues through replacement, repair, or partial refund, as appropriate.

7. Intellectual Property

7.1 Your Files:
You retain ownership of the files you upload to our website. By submitting files, you grant us a non-exclusive license to use them for the purpose of fulfilling your order.

7.2 Prohibited Content:
You may not upload files that infringe on intellectual property rights, contain illegal or offensive material, or violate any applicable laws.

7.3 Our Rights:
All materials, designs, and content on our website are our intellectual property and may not be used without our consent.

8. Limitation of Liability

We are not liable for:

• Errors in orders due to incorrect files or specifications provided by you.
• Delays caused by shipping carriers or unforeseen circumstances.
• Indirect, incidental, or consequential damages arising from the use of our services.

9. Governing Law

These Terms and Conditions are governed by the laws of California. Any disputes will be resolved exclusively in the courts of California, United States of America.

10. Contact Us

If you have questions about these Terms and Conditions or our services, please contact us at:

3-Rabbits.com
Email: customer.service@3-rabbits.com
Phone: 1-805-410-3801
Address: Thousand Oaks, CA 91360